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Frequently Asked Questions
Order
Has my order shipped?
You’ll receive an email confirmation as soon as your order has been dispatched.
Orders are dispatched from our UK warehouse via UPS and usually arrive in the U.S. within 5 business days.
All applicable taxes and duties are prepaid by us, so you won’t have to pay anything extra on delivery.
The product doesn’t work — what should I do?
If something isn’t functioning as expected, please contact us with details about the issue.
All LD Performance products include a 2-year warranty (excluding sensors). We’ll repair, replace, or refund your product to ensure it performs as it should.
Do you ship internationally?
Absolutely! 🌍 We ship worldwide. Orders are dispatched from the nearest LD Performance location to minimize delays and avoid import fees whenever possible.
Delivery
Do you ship to my country?
We deliver to almost every corner of the world. Shipping times vary depending on location.
How long will delivery take?
US orders: please allow 5 working days for your order to arrive.
International orders: Delivery time often depends on local postal service and customs clearance. In most countries orders arrive quickly, but some far-off spots may take up to three weeks to arrive.
How much is the shipping fee?
Shipping costs are calculated automatically at checkout, based on destination and selected delivery method.
Warranty
Do your products come with a warranty?
Yes, all LD Performance products include a 2-year full warranty, excluding sensors.
If your product ever fails under normal use, we’ll make it right.
Still have questions?
